Council voices concern over bank closures

Published Tuesday, 29 January 2019

Waverley Borough Council is writing to Santander PLC, to express concern over the bank’s planned closure of both the Haslemere (Wey Hill) and Godalming branches.

The council is apprehensive about the impact of potential job losses in the community and also the lack of banking facilities for those who rely on a face-to-face service.

Santander has stated that many customers now opt for the convenience of online and telephone banking, making its branches on the high street too expensive to retain. The decision comes on the back of a number of other local bank closures, many of which also offer external cashpoints.

Waverley Borough Council has stated it remains committed to retaining and strengthening the borough’s 23 Post Offices, making best use of the council’s Universal Service Obligation to ensure the Post Offices meet the needs of the local community. Banks normally provide a wider range of services than Post Offices however, and the council maintains that access to banking services in the towns will be reduced if Santander closes its branches as planned.

Waverley Borough Council Portfolio Holder for Economic Development, Councillor Jim Edwards, said: “This is of particular concern in a rural borough like Waverley, where a large proportion of people rely on the bank branches for a valued face-to-face service. We are committed to retaining the Post Offices in the borough, however they are not a complete replacement for bank branches as they don’t have ATMs for out of hours use.

“The council is in the process of mapping cashpoints across the borough to ascertain their location and availability so we can better understand the impact this will have.”

For further information contact:

Tel: 01483  523296

Web :


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