Boiler grants to target most vulnerable

Published Thursday, 15 November 2018

Residents are being encouraged to bid for a limited number of grants of up to £2,500 to cover the cost of repairing or replacing a broken or condemned mains gas boiler.

The grants are offered by Action Surrey, in partnership with Waverley Borough Council to those living in fuel poverty, and are aimed at helping vulnerable residents to stay warm over the winter period. This will also reduce the risk of them being affected by winter illnesses, which are often made worse by living in properties with inadequate heating and insulation.

The grants come at a crucial time, as installers are warning that other sources of funding for measures such as heating and solid wall insulation will be limited between now and January 2019. This is due to delays in the launch of Government’s new ECO3 guidance, which is designed to support low income, vulnerable and fuel poor households.

Grants of up to £2,500 are aimed at bridging the gap for those residents living in fuel poverty and currently unable to afford to repair or replace a boiler that is no longer working.

Residents living in hard-to-heat households on a low-medium income or in receipt of certain benefits can qualify, and we would urge anyone with a broken boiler to contact us to check eligibility. To find out what support you could receive, please call Action Surrey on 0800 783 2503, contact by email on or you can complete an online enquiry form at

Waverley Borough Council Portfolio Holder for Housing, Councillor Carole King, said: "I’m delighted that we’ve been able to work together with our partners across Surrey to address the lack of current funding to help ensure those living in fuel poverty can stay warm through the winter.

“Funding is limited, and grants will be allocated on a first-come first-served basis, so if you have a broken boiler we would urge you to contact Action Surrey as soon as possible to check your eligibility for support."

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Note for Editors:

Action Surrey is an impartial energy advice centre funded by local councils across Surrey including Surrey County Council. Action Surrey is managed by Thameswey Sustainable Communities Ltd, a company wholly owned by Woking Borough Council. Grants are available to those who meet the criteria and currently living within one of the ten local authorities participating in the Action Surrey project. Grants will be allocated on a first-come, first-served basis and will be monitored by Action Surrey.

For further information contact:

Tel: 01483  523296

Web :


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