Children and adults at risk

Waverley Borough Council is committed to safeguarding our community so it is a safe place for all to live in. A safeguarding culture has been embedded with the aim to prevent abuse and neglect wherever possible, whilst promoting an approach that focuses on improving life for all concerned.

It's not always obvious when someone is being abused or neglected. There may be specific signs or your instinct may tell you something is wrong. 

Abuse is never acceptable in any circumstance, and everyone has the right to be safe. Safeguarding is everyone's business.

Working in partnership with the Surrey Multi-Agency Safeguarding Hub (MASH), we aim to make sure that those using its services are listened to and protected from abuse and neglect. The council's staff must report all incidents or concerns they have relating to the wellbeing of an individual.

Safeguarding Policy for Children and Adults at Risk

Reporting a concern

The Surrey Multi-Agency Safeguarding Hub (MASH) should be contacted if you would like to report a concern about the safety of a child, young person or an adult.

The social care staff hours are 9am to 5pm, Monday to Friday. The police staff in the MASH operate a 7-day service (excluding bank holidays), working 8am to 5pm, Monday to Friday and 8am to 4pm, Saturday and Sunday.

If you wish to report concerns directly to the Police, please call 101, or in an emergency where the immediate safety of a child, young person or adult is at risk, dial 999.

You can contact the confidential helpline (Stop It Now! - 0808 1000 900) if you are concerned about your own behaviour or the behaviour of others. There is also a secure messaging service available through

The NSPCC website  also has advice on online safety and all forms of child sexual abuse.

For online safety advice for parents and children, you can visit Thinkuknow.

The Stop The Traffik website has advice on how to spot the signs that someone is the victim of modern slavery and how to report it.  The Salvation Army has further advice and a confidential helpline open 24/7.


The Chief Executive is responsible for ensuring that Waverley Borough Council fulfils its safeguarding responsibilities. 

The Lead Officer for Safeguarding works with the Chief Executive to ensure Waverley meets its safeguarding responsibilities.


All staff receive training to ensure that the activities that they are involved in during the course of their work are carried out in accordance with Waverley's policies and procedures relating to safeguarding and child protection.

These policies and procedures are designed to ensure that all our services are safe, and that staff know how to recognise safeguarding concerns and how to report them.


Staff are appointed in line with the Council's recruitment and selection policies.  Procedures to ensure all that all necessary checks are carried out on individuals expected to work with children or vulnerable adults are carried out..


Contact Waverley safeguarding by email

Page owner: Clare Arnold. Last updated: 06/05/2020 11:50

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