Universal Credit

Universal Credit is a new benefit for people of working age.  Pensioners do not need to do anything.

It rolled out in Waverley on 24 October 2018.

It aims to help with your living costs if you're on a low income or out of work. It is a single monthly payment, run by the Department of Work and Pensions (DWP).

Universal Credit replaces the following benefits:

  • Housing benefit
  • Income-based Jobseeker's Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA)
  • Working Tax Credit
  • Income Support
  • Child Tax Credit

However, if you:

  • have three or more children, or
  • live in supported or temporary accommodation, or
  • are Pension Credit age, or
  • receive the Severe Disability Premium

then you must claim Housing Benefit from us instead of Universal Credit.

See full details about Universal Credit on gov.uk


How is Universal Credit different to Housing Benefit?

You need to claim and manage Universal Credit online and provide an email address. 

You receive payments monthly in arrears and directly into a bank account.  

You will need to pay the housing element to your landlord directly.


If you already get benefits

Pensioners

If you are a pensioner, you do not need to do anything.  You will continue to receive your current benefits in the same way.

People of working age

If you already get benefits and there are no changes to your circumstances, you do not need to do anything.  You will continue to receive your current benefits in the same way.  The DWP will contact you with more information in Summer 2019.

Changes in circumstances

You will need to Apply for Universal Credit online if:

  • the person claiming benefit moves out
  • you leave temporary accommodation and then make a claim for Universal Credit
  • you stop work and claim Universal Credit.

You can still apply for Council Tax Support separately if you are eligible.


If you want to apply for benefits

Universal Credit

The DWP has produced a video which explains How to make a claim:

Find out more about Universal Credit on gov.uk and apply online if you are eligible.

Council Tax Support

You can still apply for Council Tax Support separately if you are eligible.

Discretionary Housing Payments

In some cases, Discretionary Housing Payments can top up the amount paid through Universal Credit for housing costs, mostly to help with the cost of moving to more affordable accommodation. Please call the Benefits team on 01483 523596 for more information.


More information

Universal Credit on gov.uk


Help and support

Surrey libraries

If you don't have access to the internet at home, Surrey libraries have public computers with free internet access.

They can also help Improve your computer and internet skills.

Citizens Advice 

Waverley Citizens Advice provide free, impartial and confidential advice.

Money Advice Service 

The Money Advice Service offers free and impartial money advice, including a budget planner to help you manage your finances.

Pay housing rent (for council housing tenants)

Find out how to pay your housing rent.

Page owner: Vanessa de Chazal. Last updated: 25/10/2018 10:55

We use cookies to improve your experience. By viewing our content you are accepting the use of cookies. Read about cookies we use.