Easter weekend

Bin collections will take place as normal. If you're self-isolating and need help (eg food delivery), call the Community Helpline: 0300 200 1008.

Council services over Easter

Garden waste collection service

Due to the impact Covid-19 has had on our waste collection workforce, please note we will not be taking on any new subscriptions to our garden waste service until further notice.

This is to ensure we can prioritise the waste and recycling collections service.

Please note we will still be collecting current subscriber’s garden waste until further notice.


Renewals

The charge to renew your subscription to the garden waste collection service will be £65 for each bin.  

Renew online

You can renew online or change to pay by direct debit, which will automatically renew your subscription each year.

Direct debits will be processed within 30 days.

Renew garden waste collection online

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Collection days

To ensure a problem free collection service please ensure your bin is presented at your property boundary by 6am on your collection day.

Do not overfill your bin or leave additional garden waste next to the bin as this will not be collected.

Check and report missed bin collections online

What we collect

Please put your garden waste into your bin loose and do not bag it.

Yes please:

  • grass cuttings
  • hedge cuttings
  • weeds
  • small branches
  • leaves
  • prunings
  • fallen fruit (please don't make the bin too heavy)

No thank you:

  • bags or sacks
  • soil/turf
  • concrete/rubble
  • vegetable peelings
  • kitchen waste
  • animal waste
  • general household waste
  • coal and wood ash.

Where your garden waste goes

Your garden waste is collected separately to your other household waste and recycling and is used to produce compost for the horticulture industry.

Do you live down a road or lane with limited access?

Limited access to a few roads or lanes in the borough may mean our contractor cannot collect from some addresses so please do check with us first if you think this might be the case where you live.

More information

For more information, please see garden waste service FAQs.

Page owner: Paul Shrimpton. Last updated: 25/03/2020 15:43

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