Coronavirus - national lockdown measures in place

New measures came into place across England on 5 November to help protect people, businesses and the NHS and prevent the spread of Covid-19.

More information about the lockdown can be found on our Covid-19 advice pages

Garden waste collection service

Our garden waste recycling collection service offers fortnightly collections of your domestic garden waste (with exceptions over the Christmas period).

New subscribers


Collection days

What we collect

New subscribers

You can choose to have one or more 240 litre bins for your fortnightly garden waste collection service.

Once you have paid, we will confirm your subscription details.

A brown bin will be delivered to your property and collections will begin approximately 4 weeks after payment has been made. 

This is a non refundable service.

We do not collect from any commercial premises.

How much you pay

Joining the service will cost £90  (this includes a one off charge of £25 for the bin)

Do you live down a road or lane with limited access?

Limited access to a few roads or lanes in the borough may mean our contractor cannot collect from some addresses so please do check with us first if you think this might be the case where you live.

How to sign up

Pay online

You can pay online annually or sign up with direct debit, which will automatically renew your subscription each year.

Direct debits will be processed within 30 days.

Subscribe to garden waste collection online

Pay by phone

You can also call us to pay over the phone, please call 01483 523524.

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The charge to renew your subscription to the garden waste collection service will be £65 for each bin.  

Renew online

You can renew online or change to pay by direct debit, which will automatically renew your subscription each year.

Direct debits will be processed within 30 days.

Renew garden waste collection online

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Collection days

To ensure a problem free collection service please ensure your bin is presented at your property boundary by 6am on your collection day.

Do not overfill your bin or leave additional garden waste next to the bin as this will not be collected.

Check and report missed bin collections online

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What we collect

Please put your garden waste into your bin loose and do not bag it.

Yes please:

  • grass cuttings
  • hedge cuttings
  • weeds
  • small branches
  • leaves
  • prunings
  • fallen fruit (please don't make the bin too heavy)

No thank you:

  • bags or sacks
  • soil/turf
  • concrete/rubble
  • vegetable peelings
  • kitchen waste
  • animal waste
  • general household waste
  • coal and wood ash.

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Where your garden waste goes

Your garden waste is collected separately to your other household waste and recycling and is used to produce compost for the horticulture industry.

More information

For more information, please see garden waste service FAQs.

Page owner: Paul Shrimpton. Last updated: 29/07/2020 15:56

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