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Financial support for residents

This page details the latest financial support measures available to help residents living in the borough.

Funded by UK Government logo.

Household Support Fund

Round Seven - CLOSED to new applications

The seventh round of Household Support Funding runs between 1 April 2025 and 31 March 2026.

The amount allocated to Surrey was £9.3m. The funding was allocated via the Department of Work and Pensions to Surrey County Council to fund schemes and organisations that help those families who are struggling financially in Surrey.

Surrey County Council allocated some of the funding through an application-based scheme: Everyday Essentials E-voucher scheme.  The scheme is now closed to new applications and existing applications are being processed.

In December 2025, the Government announced a new fund called the Crisis and Resilience Fund. The funding will cover a 3-year period from 1 April 2026 and 31 March 2029.  

Privacy Notice

The Privacy Notice for the Household Support Fund explains what happens to the personal information you provide when you contact Waverley Borough Council. 

Be vigilant of scams

Previously we have been made aware of scam text messages claiming to be from Government departments asking people to click links to apply for financial support. Advice about avoiding scams, and how to report them, can be found on GOV.UK

In December 2025, the Government announced a new fund called the Crisis and Resilience Fund. The funding will cover a 3-year period from 1 April 2026 and 31 March 2029. This funding will be allocated to Surrey County Council by the Department for Work and Pensions.

Update: 17 March 2026 -  households with oil heating

In March 2026, the Government announced targeted financial support for low-income households who heat their homes with oil to help tackle surging prices. This funding will be distributed via the Crisis and Resilience Fund.

This webpage will be updated with further information as it becomes available from Surrey County Council.

The Government's Cost of Living webpages provide an overview of support available to help with the cost of living including income and disability benefits, bills and allowances, childcare, housing and travel.

Cost of Living Support (GOV.UK)

Surrey Crisis Fund

The Surrey Crisis fund is a discretionary fund run by Surrey County Council providing financial help to Surrey residents who have nowhere else to turn in an emergency or after a disaster. It can also provide assistance to set up a home in the community where no other funds or resources are available. This is a discretionary fund run by Surrey County Council and may be able to assist with food and toiletries, certain utilities, emergency travel costs and more.  

The fund aims to support people for one occasion and signpost to long-term help to prevent ongoing need.

Visit Surrey Crisis Fund (surreycc.gov.uk) to complete their online application form. If you have no access to the internet, you may get help to access the internet at your local library or by visiting your local Citizens Advice office who can help you to apply online.

If you have a disability that prevents you from using their online form, please call the Surrey Community Helpline on or call 0300 200 1008.

We can consider awarding a Discretionary Housing Payment (DHP) if there is gap between the amount of rent you must pay and the amount of housing benefit / Local Housing Allowance or Universal Credit you receive.

DHP can top-up housing benefit, but the total amount cannot be more than you pay in rent.

Find out more about the Discretionary Housing Payment and how to apply

Disabled Facilities Grants (DFG) are designed to help people with disabilities to have independence in their homes. They are available to owner-occupiers, tenants and landlords. They are mandatory up to a value of £30,000 for a range of adaptations.

To apply visit the Disabled Facilities Grant page. 

If you need help with rent or living expenses then you may qualify for Universal Credit or other benefits. 

Find out more about Universal Credit on GOV.UK

Details about other benefits on GOV.UK