We use cookies to ensure that we give you a good experience on our website and can plan where to make future improvements.

A cookie is a text file that identifies your computer to the Council's web server.  Cookies in themselves do not identify the individual user, just the computer used.

Types of cookie we use

We use two types of cookie:

  • 'Session cookies' last as long as your current visit to the site, or for up to a limited amount of time if you keep the site open without using it. They mean you don't have to keep re-submitting information as you move through the site or carry out transactions.
  • 'Persistent cookies' remember information from previous visits, for example names and details for online forms. They are used to collect anonymous statistics about how many people use the site, and to maintain any settings (such as accessibility) you have changed.

Website statistics

We use cookies to tell us about the traffic to our site, including page visits, the operating system and device being used. We use Google Analytics and SiteImprove Analytics.

This allows us to understand our website and identify areas for improvement to ensure effective communication with residents. 

Waverley webpages

Our website runs on Jadu technology, which uses two cookies – a test cookie to check whether a user’s browser accepts cookies, and a session cookie which lasts for the duration of a user’s visit to the site. Both of these cookies are required for your site to operate and do not contain personal data.

Our internal search engine, found in the search box at the top right of the page, is supplied by Cludo. This uses a cookie to collect information on the search terms used, which we analyse to ensure our internal search is working effectively.

Online forms

Our online forms provider, Firmstep, uses cookies which allow the user to progress through the process of completing a form, but these do not store any personal data. The cookies are necessary for the forms to function correctly.

Third party cookies

To enhance the website, we sometimes embed photos and video content from websites such as YouTube. Pages with this embedded content may present cookies from these websites.

We don't control the dissemination of these cookies. You should check the relevant third party website for more information about these.

No personal information is disclosed to third parties (unless specifically stated otherwise) and is held under the provisions of the Data Protection Act. 

How to change your cookie settings

You have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The way in which you do this depends upon the web browser which you use. Please refer to the "Help" function for your browser.

If you accept cookies, they may remain on your computer for many years, unless you delete them.

Please note that turning off cookies may limit your use of our website and website services.

More information

Find out more about cookies on the Information Commissioner's website.

Page owner: Vanessa de Chazal. Last updated: 11/07/2018 12:30